This Privacy Policy describes how Foxera (“Foxera”, “we”, “us”, “our”) processes personal data when you visit our website and use our privacy protection and data removal services (“Service”).

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Material changes will be communicated where required by law.

1. WHO WE ARE

Foxera is operated by:
Foxera service:
Privéonderneming.
Handelslei 163, 2980 Zoersel Belgium
BE0742.987.831
Email: info@foxera.eu 

Foxera acts as data controller for personal data described in this Policy, unless stated otherwise.

2. WHAT PERSONAL DATA WE COLLECT AND WHY

We collect only the personal data necessary to provide and improve our Service.

2.1 Website use (cookies and technical data)

When you visit our website, we may collect technical information such as:

– IP address
– browser type and version
– device type
– operating system
– referring website
– pages visited and interaction data

This information is collected via cookies and similar technologies.

Purpose:
– website functionality
– security
– analytics and performance improvement
– marketing performance measurement (where consent is given)

Legal basis:
– Legitimate interest (Art. 6(1)(f) GDPR)
– Consent where required (Art. 6(1)(a) GDPR)

More information is available in our Cookie Policy.

2.2 Account creation

When you create an account, we collect:

– email address
– encrypted password
– account creation date
– email verification status

Purpose:
To create and manage your account.

Legal basis:
Performance of a contract (Art. 6(1)(b) GDPR).

2.3 Provision of privacy and data removal services

To provide our Service, we may collect:

– full name
– address details (country, city, postal code, street)
– date of birth (optional or if required for verification)
– email addresses
– phone numbers
– links to web pages where your data appears
– authorization allowing Foxera to act on your behalf

Purpose:
– submitting data access or deletion requests
– contacting data brokers and other third parties
– monitoring removal status
– generating reports
– providing customized removal services

We may retain copies of submitted authorizations and related communication with third parties for audit and compliance purposes.

Legal basis:
Performance of a contract (Art. 6(1)(b) GDPR).

2.4 Communication

We process your email address and related communication data to:

– provide service updates
– notify you about request status
– inform you about changes to terms or policies
– respond to support inquiries

Legal basis:
– Performance of a contract
– Legitimate interest in service communication

2.5 Subscription and payment information

When you subscribe, we process:

– subscription ID
– subscription type
– billing status
– transaction dates
– renewal dates

Payment information (e.g., credit card details) is processed directly by our payment service providers. (such as Paddle, Stripe or PayPal) Foxera does not store full payment card details.

Legal basis:
Performance of a contract.

2.6 Customer support

When you contact support, we may process:

– name
– email address
– phone number (if provided)
– message content
– support history

Purpose:
Providing assistance and resolving issues.

Legal basis:
Contract and legitimate interest.

2.7 Business inquiries

If you contact us for partnership or business purposes, we process:

– name
– company name
– email address
– phone number

Purpose:
Responding to business inquiries.

Legal basis:
Pre-contractual steps (Art. 6(1)(b) GDPR).

3. SHARING OF PERSONAL DATA

We do not sell personal data.

We may share personal data with:

– Hosting providers
– Cloud infrastructure providers
– Payment service providers
– Customer support software providers
– Analytics providers
– Legal advisors (if required)

We ensure that all service providers act under appropriate data processing agreements.

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses are implemented.

4. DATA RETENTION

We retain personal data only as long as necessary:

– Account and service data: up to 24 months after account termination unless legal obligations require longer retention.
– Support data: up to 24 months.
– Dispute-related data: until resolution and applicable limitation periods expire.
– Financial records: as required by tax and accounting laws.

After expiration of the retention period, data is securely deleted or anonymized.

5. YOUR RIGHTS (EU/UK USERS)

Under GDPR, you have the right to:

– Access your personal data
– Rectify inaccurate data
– Erase personal data (where applicable)
– Restrict processing
– Object to processing based on legitimate interest
– Data portability
– Withdraw consent at any time
– Lodge a complaint with your national Data Protection Authority

To exercise your rights, contact: info@foxera.eu

We may need to verify your identity before processing your request.

6. SECURITY

We implement technical and organizational measures to protect personal data, including encryption, access control, and secure infrastructure.

7. CONTACT

For privacy-related questions, contact:

Email: info@foxera.eu
Company: foxera service
Address: Handelslei 163, 2980 Zoersel, Belgium

Last updated: March 29, 2026

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